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Payments & Dues

Connect a payment processor (Stripe, PayPal, Square & more), collect dues, and manage payments.

Connecting a payment processor

Connect Stripe, PayPal, Square, Mollie, or Razorpay to collect payments.

Connect a payment processor

Mybers isn't locked to one provider — connect the processor you already use, and payments go directly to your own account. We never hold your funds.

Your options

  • Stripe — the most complete option (Stripe Connect, direct bank payouts), recommended for most orgs.
  • PayPal, Square, Mollie, Razorpay — available in beta from Settings → Integrations, for orgs that already use them or need regional coverage.

Steps (Stripe)

  1. Go to Settings → Integrations (Payments) and click "Connect Stripe".
  2. Complete Stripe's onboarding (business info, bank account).
  3. Once approved, you can collect dues and event payments.

To use another processor, open Settings → Integrations, pick it from the Payments category, and follow its connect flow.

Fees

You pay your processor's standard rate (e.g. Stripe's 2.9% + 30¢). Mybers never takes a cut of your dues — 0% on every plan. You pay a flat monthly subscription for your plan, not a percentage of what you collect.

Membership Levels and Renewal Terms

Set up membership levels with their own prices, benefits, and renewal terms.

Membership levels

A membership level defines what someone pays and what they get — for example Individual, Family, Student, or Lifetime. Manage levels under Settings → Membership levels.

Configuring a level

For each level you set the price, the renewal term (monthly, annual, or a fixed period), and any benefits or access it unlocks. You can mark a level as available for self-signup on your public site or admin-only.

Renewal terms

The renewal term controls when a membership expires and when renewal reminders go out. Annual terms can be calendar-aligned (everyone renews on the same date) or anniversary-based (each member renews on the date they joined). Lifetime levels never expire.

Changing a level's price affects new signups and renewals going forward; existing members keep their current term until it ends.

One-Time vs Recurring Dues

Choose between charging dues once per term or automatically renewing them via Stripe.

Two ways to collect dues

Mybers supports both one-time and recurring dues, and you can offer either per membership level.

One-time dues

The member pays for a term up front. When the term ends they receive renewal reminders and pay again manually. This suits organizations that want members to actively re-commit each term.

Recurring dues

The member's card is saved and charged automatically each renewal period through your connected Stripe account. Renewal happens without the member taking action, which reduces lapsing. Members can manage or cancel auto-renewal from their member portal.

Recurring dues require Stripe Connect so payments flow directly to your account. Payouts go straight to your bank — Mybers never holds your funds.

Issuing Refunds

Refund a dues, donation, or event payment in full or in part directly from Mybers.

Refunding a payment

Find the payment under Payments or on the member's record, open it, and choose Refund. You can issue a full refund or enter a partial amount.

How refunds work

Because payments run through your own Stripe Connect account with direct payouts, refunds are processed against that account and returned to the customer's original payment method. Depending on the card issuer, the refund typically appears within 5–10 business days.

Effect on membership

Refunding a dues payment does not automatically change the member's status. If a refund means the membership should no longer be active, update the member's status manually. Refunding an event ticket can optionally release the spot back to available inventory.

The Stripe processing fee on the original charge may not be returned by Stripe; check your Stripe dashboard for the exact behavior on your account.

Collecting Donations

Accept one-time or recurring donations alongside membership dues.

Donations

Beyond dues, Mybers can collect donations through your connected Stripe account. Enable donations under Settings → Donations and add a donate option to your public website.

Donation options

  • One-time — a single gift in any amount, with optional suggested amounts.
  • Recurring — monthly or annual giving that renews automatically.
  • Designations — let donors choose a fund or campaign their gift supports.

Tracking and receipts

Donations appear under Payments tagged as donations so you can report on giving separately from dues. Donors receive an automatic receipt by email. Donations from existing members are linked to their record; gifts from non-members create a lightweight contact you can follow up with.

Donation payouts go directly to your bank through Stripe, just like dues.