Priced by features, never by members

Questions, answered

Does it get more expensive as we grow?

No. Every plan includes unlimited members, and our pricing never scales by contact count. On the self-serve plans we take a flat 1% on dues processed through the platform — the same 1% at 100 members or 50,000 — so your bill doesn't balloon the way contact-based tools do. Processing a lot of dues? Enterprise is a flat annual fee with 0% of dues.

How much does Mybers take from our dues?

A flat 1% on member dues and payments processed through the platform on Starter, Club, and Pro — plus your own payment processor's standard rate (e.g. Stripe's 2.9% + 30¢, paid directly to them). Even with that 1%, you'll pay far less than WildApricot, which bills by total contact count and adds a 20% surcharge to use your own processor. High volume? Enterprise is a flat annual fee with 0% of dues.

How is this different from WildApricot?

WildApricot bills by total contacts — including lapsed members, event guests, and donors — so your price climbs as your list grows, and they add a 20% surcharge if you use your own payment processor. Mybers prices by features, not member count, keeps unlimited members on every plan, lets you use your own Stripe account with no surcharge, and charges a flat 1% on dues instead of a per-contact bill — so you still pay far less.

Is there a mobile app?

Yes — Mybers installs straight from the browser on iOS, Android, and desktop, with no app store and nothing to download. That works on every plan, and admins can turn on push alerts for new signups. On Club and up, your own public site installs as your organization's branded app — your name, colors, and logo icon, even on your custom domain. That's one app for your whole organization, and you can print as many QR codes as you like: your page, your events page, and every class. Each QR is a link that opens straight into the app, and the one for a recurring class always lands on the next session, so what you print never goes stale. Competitors typically sell branded apps as a pricey add-on; ours is included at no extra cost.

Can members pay for classes?

Yes. Attach a monthly price to any recurring class series and members or guests subscribe right from the class page — payments run through your own Stripe, and pass holders are recognized at check-in automatically. Class passes work on every plan with payments connected; we take a flat 2% on class-pass revenue — no per-member fees, no hardware, no percentage games. That's separate from dues, which stay at a flat 1% (0% on Enterprise applies to dues only). Members can cancel anytime through Stripe.

Can I try the paid features first?

Yes. Every new account starts with 14 days of full Pro, free — no card required. When the trial ends you keep everything on the free Starter plan; nothing locks and no members are cut off. Upgrade whenever it's worth it.

Do I need a credit card to start?

No. Create your account and set up your whole organization without entering a card.

How do members pay me?

Through your own Stripe account, connected with Stripe Connect — so money lands directly with you and we never hold your funds. Members pay by card or wallet (Apple Pay, Google Pay, Link). You pay Stripe's standard rate, plus a flat 1% to Mybers on dues processed through the platform (0% of dues on Enterprise).

How are AI voice and SMS billed?

As usage-based credits on top of your plan, so you only pay for what you actually send — never a flat surcharge. Email, members, and events are always included.

What does Enterprise cost?

A fixed annual fee scoped to your size and needs (SSO, multi-chapter, dedicated infra) — still 0% of your dues. Contact us and we'll scope it with you.

Can I switch from another platform?

Yes — migration is free and usually done within a week. We import members, levels, events, and history from your current tool or a CSV, with a dry-run and one-click undo.

Can I cancel anytime?

Anytime. Your plan stays active until the end of the billing period, then downgrades to the free Starter plan — your data and members stay put.

Still have a question? Browse the help center or see how switching works.